Shipping policy
Shipping Policy – Alfra Retail, LLC
1. Shipping Methods & Timelines
Orders are typically processed and shipped within 3–7 business days after payment confirmation.
We primarily use the United States Postal Service (USPS) for standard shipping within the United States.
2. Expedited Shipping Options
If you require faster delivery (e.g., Next Day Air or Express Shipping), please select your preferred option during checkout.
Additional shipping charges will apply, and the exact cost will be calculated based on your destination and package weight.
3. International Shipping
We currently ship only within the United States and do not offer international shipping at this time.
4. Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
You can track your order using this number on the USPS website or through our order tracking page.
5. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination.
We offer free standard shipping on all orders over $50 within the United States.
6. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Please provide a physical address for delivery to avoid delays or cancellations.
7. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service team within 5 business days of receiving your order.
We will coordinate with USPS to resolve the issue and arrange a replacement or refund as necessary.
8. Returns & Exchanges
For details about returns and exchanges related to shipping, please refer to our Return Policy.
9. Contact Information
For any shipping-related questions, please contact us at:
📧 info@alfraretail.com
🕘 Customer service hours: 9:00 AM – 7:00 PM (EST)
10. Additional Information
Shipping times may be longer during peak seasons or holidays.
Alfra Retail, LLC reserves the right to update this Shipping Policy at any time without prior notice.